Policies
Shipping Policy
We ship worldwide. Delivery times vary depending on your location and will be provided at checkout. Once your order ships, you'll receive a confirmation email with tracking information.
Return, Exchange & Refund Policy
We accept returns and exchanges within 30 days of delivery. To be eligible:
- Items must be unworn and unwashed
- Original tags must still be attached
- Items must be in their original packaging
To start a return or exchange, contact us at seluneshop@outlook.com with your order number and whether you'd like a refund or a different size.
Once we receive and inspect your return, we'll notify you of the approval status. If approved, refunds are processed back to your original payment method. Final sale items are not eligible for return or exchange.
Privacy Policy
We respect your privacy. We collect only the information necessary to process your orders and improve your shopping experience, such as your name, address, and payment details. We do not sell your personal information to third parties.
If you have questions about how your data is handled, please contact us at seluneshop@outlook.com.
Terms of Service
By placing an order with us, you agree to these terms. All product descriptions, sizing information, and prices are subject to change without notice. Colors may appear slightly different due to screen settings. We reserve the right to refuse or cancel any order at our discretion.