FAQ

Ordering

How do I place an order?
Simply add items to your cart and complete checkout on our secure site.

Can I change or cancel my order?
Contact us as soon as possible at seluneshop@outlook.com. We can usually make changes before an order ships, but can't guarantee it once it's on its way.

Sizing & Fit

How do I find my size?
Check the size guide on each product page for detailed measurements. If you're between sizes, we recommend sizing up for a more relaxed fit.

What if my item doesn't fit?
No problem! We accept exchanges and returns within 30 days as long as the item is unworn, with tags attached. See our Policies page for details.

Care

How do I care for my pieces?
Care instructions are listed on the garment tag and product page. In general, we recommend gentle washing and air drying to keep colors and fabric looking their best.

Shipping

Do you ship internationally?
Yes! We ship worldwide.

How long does shipping take?
Delivery times vary by destination. You'll receive a tracking number as soon as your order ships so you can follow its progress.

Returns & Exchanges

What is your return policy?
We offer a 30-day return window from the date of delivery, for unworn items with tags attached. See our Policies page for full details.

Contact

How can I get in touch?
Email us any time at seluneshop@outlook.com or visit our Contact page — we're happy to help with sizing and styling questions too.